UTKAL Laundry logoUTKAL LaundryJagamara · Bhubaneswar

Utkal Laundry · Account deletion

Delete your Utkal Laundry account

This page is for the Utkal Laundry customer app by developer Utkal Laundry (package dev.akashpattnaik.utkal_laundry, as shown on Google Play). Use it to request deletion of your account. No login required.

How to request deletion — email us

  1. Email utkallaundry@gmail.com from your registered email address (or mention your registered mobile number).
  2. Use subject “Delete my Utkal Laundry account” and include your name + registered mobile number so we can find your account.
  3. We verify ownership, delete your account within 30 days, and confirm by email. Signing out of the app alone is not deletion.
Email utkallaundry@gmail.com to delete my account

Prefer in-app? Open the Utkal Laundry app → My Account → Delete Account → confirm.

What is deleted and what is kept

Deleted within 30 days

  • Customer profile: name, mobile number, delivery address, pincode, alternate contact
  • Email address and Google Sign-In link (Google user ID, profile photo URL)
  • On-device cached profile and preferences
  • WhatsApp reminder opt-in
  • Delivery addresses stored on your orders (personal identifiers removed)

Retained (anonymised) + retention period

  • Anonymised billing records: bill number, items, quantities, rates, amounts, discounts, payment mode — kept up to 6 years for GST / accounting, as required by Indian law.
  • Name, mobile, address, and email are removed or anonymised from those records.
  • After the retention period, anonymised aggregates only (no personal data).

Need only your data removed but want to keep shopping? Use Delete my data instead. Full details: Privacy Policy.